所有问题,七步解决 – Bulletproof Problem Solving: The One Skill That Changes Everything by Charles Conn, Robert McLean

解决复杂问题的能力是21世纪个人和企业的核心技能,这是跟上快速变化的重要方法。目前,成功的企业和个人依赖于高度迭代的问题解决方法,而不是传统的流程规划。在这本书中,查尔斯和罗伯特为读者提供了创造性解决问题的七步法,这种方法适用于任何领域及任何行业。这套全新的解决问题的系统步骤,一直在麦肯锡公司内部使用,还未与外界广泛分享。

了解七步问题解决法,从下面这些关键问题开始:

(1)如何准确定义问题以符合决策者的需要?

(2)如何分解问题并提出可供探索的假设?

(3)如何在该做和不该做的事情中分出轻重缓急?

(4)如何制订工作计划,分配分析任务?

(5)如何决定收集和分析事实来解决问题,同时避免认知偏差?

(6)如何综合分析结果,提出自己的见解?

(7)如何表达自己的见解,说服他人?

全书采用高度可视化的逻辑树形式,通过90多张图,详细研究分析了30个案例,帮助读者理解和真正掌握七步问题解决法。七步问题解决法几乎可以应用于从战略性的商业决策到全球性的社会难题,以及个人生活中的各类棘手问题。

Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.

The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace.

Discover the time-tested 7-step technique to problem solving that top consulting professionals employ Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions Know when and how to employ modern analytic tools and techniques from machine learning to game theory Learn how to structure and communicate your findings to convince audiences and compel action The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success.

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